Thursday, June 5, 2008

Annoying Interfaces of the day - Outlook/Word and the grocery store

The Grocery Store:

Why is it at the grocery that we simply adapt to terrible user interfaces? Better yet, why do they even reach the market? Aren't they tested?

Case 1: The self checkout line. You have to run your credit card through a completely separate machine, but have to bounce back to the checkout interface at the end to signal you're done.

Case 2: How am I supposed to know hitting the big green button marked enter INSTEAD of my PIN will allow my card to be run as credit, not debit? I mean - I DO know it from repetition, but they look at you like you have 2 heads if you act confused. If you ask me, we as a grocery consuming culture are all bonkers.

MS Outlook/Word
I am sure you have noticed that Word will red squiggly underline misspelled words for you. Great. But it doesn't do this until you move the cursor off the word. I would think Microsoft, in its business devotion, would have come up with something by now that would allow you to contextually click a word before you've moved off of it and get several close spellings to what you might be trying to type. But nope, all you get is a formatting menu if you right click on a word before the re squiggle shows up.

I dunno, these things annoy me.

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Friday, January 25, 2008

Annoying Interface of the Day: Stairmaster

So I was on a treadmill today. Running along, no problem. Machine gives me constant updates on how far I've gone, how high I've climbed, how many calories, etc. However, as soon as I got to the end of "course", this scrolling summary info was replaced with some inane message like "Have a good day!". The stats disappeared! Typically, most people want to see a summary when they are actually done...don't they? That's user experience in a nutshell, its not about what the information is, it is about when and how you can access it. If you are presented with a receipt on step 2 of 5 but can't get a receipt on step 5 of 5, there's a problem.

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